Lawmedia Pty Ltd (ABN 49 114 751 983) and FoodLegal Pty Ltd (ACN 625 014 780) (together, “the Provider”) publishes the Website (“the Website”) and supplies digital platforms including FoodLegal InHouse, FoodLegal Bulletin, FLDirect and Produxiom (“the Platforms”) and other information compiled by the Provider or its affiliates.

We take our obligations for protecting personal and corporate information seriously. We are bound by, and will abide by, the Australian Privacy Principles (“APPs”) in the Privacy Act (Cth) 1988, together with the 2014 and subsequent amendments.

Under the APPs, we are required to clearly express our policies on the management of personal information. The APPs contain rules about the collection, use, disclosure, and storage of personal information. This Privacy Policy sets out how we comply with our obligations under the Privacy Act 1988.

Usage of information collected by the Provider is subject to any specific Agreements entered into by both you and us.

Any references in this Privacy Policy to “we”, “us” or “our” is a reference to the Provider.

 1. What this Privacy Policy Covers

This Privacy Policy covers:

  • the Website;

  • the Platforms;

  • our treatment of personally identifiable information that we collect when you are on the Website, and when you use the Platforms;

  • information collected in the process of hosting, marketing, conducting or sponsoring events (physical and online), including workshops, webinars, training courses, business events, including joint or co-sponsored events.

This policy does not apply to:

  • any external websites to which our Website or Platforms provided a link;

  • the practices of companies that we do not own or control, or to people that we do not employ or manage.

2. The type of information we collect

Generally, we collect personal information like your name, address, occupation, position, company details, location, contact details, payment details, financial information, and information about how and where you purchase and use our products.

We may collect this information in the following ways:

  1. From you: Most of the personal information we collect, such as your name and address, we collect directly from you. For example, you might fill out a form online, or give it by email or phone. Of course, you can choose not to provide your personal information or may just want to deal with us anonymously. If this happens, we may not be able to provide you with the product you've asked for or give you the level of service you expect.

  2. While you use our services: we may collect personal information and information about your use of our services.

  3. From online activity: the Website and Platforms may contain digital identifiers. These include:

    1. Site performance identifiers: these give us information about how our websites or apps are used. If you access our services from a mobile or other device, this may include your device ID, device and software characteristics (such as type and configuration), geolocation data, and connection information.

    2. Analytics cookies: we use these to gather statistics about our site and apps. For example, they help us monitor how many users are on the site or app, and what sections are most popular.

    3. Advertising cookies: we use these cookies to improve our understanding of the kind of advertising that may be relevant to your aggregated segment.

We use digital identifiers for a number of purposes, including enabling targeted advertising. It is important to know you can clear digital identifiers from your device and also disable future use of them by changing the security settings on your web browser or in apps. However, doing this might mean that parts of our Website may not work as they should.

  1. From others. Other people or entities might give us personal information about you. For example, we might be given your personal information by your employer if you use our business services or products, or by your parent or guardian if you are under 18. We may also collect personal information from other companies that are able to disclose it to us, if it's not practical to collect it from you. We will take reasonable steps to make sure you know we have your personal information, how we got it and how we'll handle it.

  1. Insights from analytics and research. We may aggregate and process personal information and de-identified system information to generate new insights about our services. These insights are about overall patterns, and by applying privacy protection and aggregation techniques, we ensure that these insights will not identify you.

3. Information Collection and Use

We collect personal information from you and in relation to your activities when it is reasonably necessary for a business purpose. This means we collect it to supply you with the products and services you have asked for, and to provide you with the best possible service.

Any information collected by us may be used for the following purposes:

  • To communicate with you, including:

    • training or education materials, and other information related to the training or education event;

    • information regarding changes to our website, services and security updates;

    • marketing communications including in relation to the Provider’s business events, or events which are co-sponsored by the Provider.

  • to fulfill your requests for certain products and services;

  • to customise the content you see on our pages;

  • to manage our business and comply with our legal obligations;

  • to improve the systems, databases and content where possible;

  • to analyse usage and commercialise statistical information.

Usage of information collected by us is subject to any specific Agreements entered into between you and us.

We will not provide personal information to third-party marketing companies or overseas entities subject to any exceptions set out in this Privacy Policy.

We use third party applications to assist us in sending you email communications.

We store personal information on servers based in Australia.

4. Information Sharing and Disclosure

We will not sell or rent your personally identifiable information to anyone other than any company or entity that may be or become a proprietor or owner for the time being of the Website or the Databases.

We may give access to personal information where we are obliged to do so by Australian law. For example, in some circumstances we will use or disclose personal information to react to unlawful activity, serious misconduct, or to reduce or prevent a serious threat to life, health or safety. We are obliged to cooperate with law enforcement bodies in some circumstances. We may disclose personal information, including information about phone calls and service use, when we receive an access request or warrant that is authorised under Australian law.

Aside from the above, we will only disclose personal information to others if you have given us permission, or if the disclosure relates to the main reason we collected the information and you would reasonably expect us to do so.

5. Security

Some of the security measures we use include:

  • firewalls and access logging tools that protect against unauthorised access to your data and our network;

  • secure server and closed network environments;

  • encryption of data in transit; and

  • virus scanning tools.

These measures are robust, but security risks do change. We will remain vigilant in our efforts to protect your personal information.

6. How to access your personal information

If you ask, we will give you access to the personal information we hold about you. We will always confirm your identity before giving access to your personal information.

There are circumstances under APPs where we may not give you access to the personal information we hold about you. For example, we cannot give you access if it would unreasonably affect someone else's privacy or if giving you access poses a serious threat to someone's life, health or safety, or in circumstances where denying you access is required or authorised by or under an Australian law, including where legal professional privilege applies.

There is generally no cost for accessing the personal information we hold about you, unless the request is complex or resource intensive. If there is a charge, it will be reasonable and we will let you know what it is going to be so that you can agree to it before we go ahead.

7. Jurisdiction

This Privacy Policy is governed by the laws of Victoria, Australia, without giving effect to any principles of conflicts of law. You agree that any action at law arising out of or relating to this agreement shall be filed only in the state or federal courts located in Victoria, Australia and you consent and submit to the personal jurisdiction of these courts for the purpose of litigating any such action. If any part of this Privacy Policy is found to be invalid or unenforceable, it shall be severed without affecting the remainder.

8. Changes to this Privacy Policy

We may edit this policy from time to time. If we make any substantial changes we will take reasonable steps to notify you, either at the Website with details and date of annotation of changes, or otherwise to your last known contact at your last known email address.

9. Contact Us

You can contact us to access or amend your personal information by addressing your query to the Privacy Officer through the following channels:

Last updated : 29/10/2020